Raluca’s posture softened. “I felt overwhelmed,” she admitted. “And then defensive.”
Victor nodded. “Now the request.”
Their manager, an older strategist named Victor, had just finished reading a book by Professor Ion-Ovidiu Pânișoară on effective communication. He decided not to mediate with reprimands, but with structure. comunicarea eficienta ion-ovidiu panisoara pdf
Victor raised a hand. “Step one. Describe the fact.”
Raluca opened her mouth to strike back.
Andrei thought Raluca was arrogant. Raluca thought Andrei was careless. Their emails grew short, their meetings silent, their gazes averted.
They didn’t become friends overnight. But the bridge between them — built with facts, feelings, and clear requests — held. Raluca’s posture softened
Raluca exhaled, almost smiling. “Yes. And can you ask, not assume, if I’m free before sending urgent changes?”